Terms of Use

Effective October 18, 2026

Medical Disclaimer & Safety Warning

MedScan AI is an educational and informational tool powered by artificial intelligence. It does NOT provide formal medical advice, diagnosis, or professional treatment recommendations. Always consult a licensed physician, pharmacist, or certified healthcare provider regarding any health condition, symptoms, or medications. Never disregard professional medical advice or delay seeking treatment because of information received through this application. In case of a medical emergency, immediately contact your local emergency medical services.

AI Accuracy & Information Scope

While MedScan AI strives to offer reliable details regarding active ingredients, common uses, and safety precautions, AI outputs may occasionally contain discrepancies. Users are advised to cross-check medication labels, package inserts, and doctor prescriptions before consumption.

Data Privacy & Health Records

We respect your privacy and confidentiality. Medicine photos and health questions are sent to external AI services to provide the analysis or answers you request. Your account information and saved history are stored in Lovable Cloud, with account-scoped access controls. MedScan AI does not sell your health records or share them with other users. This app does not provide end-to-end encryption: the services processing your requests need access to their contents. The original medicine photo is not saved in the app database. You can permanently delete your account and its saved records from Settings, or request deletion by email. See our Privacy Policy for processors, retention and your choices.

User Consent

By registering, scanning medications, or using the MedScan AI assistant, you acknowledge that you have read, understood, and agreed to these Terms of Service and Privacy Policy.

Before first use of health features, you must also explicitly accept the medical safety disclaimer. Account settings remain available without accepting medical use.

Educational use only

MedScan AI helps you understand medicine labels, ask health questions, and manage reminders. It is not a medical device or a substitute for professional diagnosis, treatment, or advice. Use of the app is subject to these terms and the first-use medical disclaimer.

Disclaimer: This tool is for educational purposes only. Always consult a licensed doctor or pharmacist before taking any medication.

AI limitations and medicine safety

AI identification, answers and translations can be incomplete, inaccurate or misleading. Always verify the actual medicine, strength, dose, interactions and warnings with the label and a licensed doctor or pharmacist. Do not start, stop or change medication based on this app. For emergencies, contact local emergency services immediately. Reminder delivery can be delayed or unavailable; do not rely on it as your only medication schedule.

Your account and content

Provide accurate account information, protect your sign-in details, and submit only content you have permission to share. Do not misuse the app, attempt unauthorized access, or submit abusive or unlawful content. Camera analysis, saved records and chat require a signed-in account.

Processing and reporting

Medicine photos, analysis text and chat context are processed by external AI services as described in our Privacy Policy. You can report an AI chat reply or medicine result as wrong info, harmful, offensive or other. Reports are saved for review; they are not an emergency contact channel and do not guarantee an immediate response.

Availability and deletion

Internet access and third-party services are required. We do not guarantee uninterrupted access, AI accuracy or notification delivery. You can permanently delete your account and saved data from Settings, or request deletion by email. Deletion is irreversible and does not erase copies previously processed by external providers.

Your rights and contact

Nothing in these terms excludes rights or liability that cannot lawfully be excluded. Questions about these terms, safety or account deletion can be sent to tkservices96@gmail.com. Updates will be reflected in the effective date shown above.